Authorily’s Terms of Service

Welcome to! is an online platform for services performed by its users.

The following terms and conditions (these “Terms of Service”) govern your access to and use of the Authorily website, including any content, functionality and services offered on or through (the “Site”), as applicable.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Authorily services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.


Key Terms
Services are the different jobs offered on Authorily.
Freelancers are users who offer and perform Services through Authorily.
Client are users who purchase Services on Authorily.
Freelancer’s Profile is where the Freelancer can describe his/her expertise, the Freelancer’s terms including the professional fee rate, and the Client can purchase the Service and create an order.
Custom Offers are exclusive proposals that Freelancers can create in response to specific requirements of a Client.
Custom Orders are requests made by a Client to receive a Custom Offer from a Freelancer.
Orders are the formal agreement between a Client and Freelancer after a purchase was made from the Freelancer’s Service Page.
Order Page is where Clients and Freelancers communicate with each other in connection with ordered Services.
Disputes are disagreements experienced during an Order between a Client and Freelancer on Authorily.
Revenue is the money Freelancers earn from completed orders.

Overview (Main terms, in a nutshell)

  • Only registered users may perform transactions on Authorily. Registration is free!
  • Services on Authorily may be offered at varied rates, determined by the Freelancer.
  • Clients pay Authorily in advance to create an order.
  • Orders are purchased through the Order Now button found on a Freelancer’s Service Page or through a Custom Offer.
  • For fees and payments please read the purchasing section here.
  • Freelancers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Freelancer’s reputation and status.
  • Freelancers gain account statuses (Levels) based on their performance and reputation.
  • Advanced levels provide their owners with benefits, including offering services for higher prices.
  • Users may not offer or accept payments using any method other than placing an order through
  • Freelancers are granted all rights for the delivered work, unless otherwise specified by the Freelancer on their Service Page. Note: some Services charge additional payments for Commercial Use License. See our “Ownership” and “Commercial Use License” sections below for more information.
  • Authorily retains the right to use all published delivered works for Authorily marketing and promotion purposes.
  • We care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.



  • Freelancers create Services on Authorily to allow Clients to purchase their Services.
  • Each Order you acquire and successfully complete, accredits your account with a net revenue of 10% of the purchase amount.
  • Authorily accredits Freelancers once an order is completed. See our “Orders” sectionbelow for a definition of a completed order.
  • If an Order is cancelled (for any reason), the funds paid will be refunded to the Client.
  • Revenues are only made available for withdrawal from the Revenue Page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Freelancers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
  • Freelancers may not promote their Services or any Freelancers content via the AdWords platform.
  • Freelancers may withdraw their revenues using one of Authorily’s withdrawal options.
  • The Freelancer’s rating is calculated based on the order reviews posted by Clients. High ratings allow Freelancers to obtain advanced Freelancer levels (see Levels below).
  • For security concerns, Authorily may temporarily disable a Freelancer’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Clients, or associating multiple Authorily accounts to a single withdrawal provider.
  • Freelancers are responsible for paying any direct or indirect taxes, including any GST, VAT or otherwise, which may apply to them depending on residency or location. Freelancers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The Service price shown on the Service page is inclusive of all such taxes and charges that may apply to the Clients.

Services created on Authorily are User Generated Content.

  • Services may be removed by Authorily for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:
    • Illegal or Fraudulent services
    • Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported through our Intellectual Property Claims Policy found here
    • Adult oriented services, Pornographic, Inappropriate/Obscene
    • Services misleading to Clients
    • Services that extend beyond 30 days of service duration
  • Services that are removed for violations mentioned above, may result in the suspension of the Freelancer’s account.
  • Services that are removed for violations are not eligible to be restored or edited.
  • Services may be removed from our Search feature due to poor performance and/or user misconduct.
  • Services may include pre-approved website URLs contained within the Services description and requirements box. Services containing websites promoting content, which violates Authorily’s Terms of Service, will be removed.
  • Services are required to have an appropriate Services image or video related to the service offered. An option to upload additional Service images are available to all Freelancers.
  • Statements on the Services Page that undermine or circumvent these Terms of Service is prohibited


Authorily is all about helping Freelancers leverage their skills. We seek to empower top performing Freelancer with helpful tools to grow their business. Freelancers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Authorily may reward them with new statuses, special opportunities, benefits, and tools that come with it.

  • Authorily Freelancers can gain account Levels based on their activity, performance and reputation. 
  • Advancement in Levels are updated periodically by an automated system.
  • The current Levels a Freelancer can achieve are Level 1, 2, and Top Rated.
  • Freelancers who cannot maintain their high quality service, experience a severe drop in ratings, or stop delivering on time risk losing their Freelancer status and the benefits that come with it. For example, late deliveries, warnings to the Freelancer’s account and cancellations can cause a Freelancer to move to a different Level.
  • Advanced levels Freelancers are provided with additional benefits, including offering Services for higher prices through.

Top-Rated Freelancers

  • Top-Rated Freelancers are chosen manually by Authorily editors through an ongoing review process based on seniority, volume of sales, extremely high ratings, exceptional customer care, high order completion rate and community leadership. Top-Rated Freelancers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support.
  • Top-Rated eligibility is constantly evaluated by Authorily to ensure that the quality standards and expectations of the Top-Rated selection is kept. Authorily retains the right to change a Top-Rated Freelancer status in light of such evaluation. In addition, Top-Rated Freelancers who cannot maintain their high-quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service, also risk losing their Top-Rated status and the benefits that come with it.


Freelancer Features
Authorily Freelancers have access to several exclusive features that help customize the way their Services can be offered.


Custom Offer

  • Freelancers can also send Custom Offers addressing specific requirements of a Client.
  • Custom Offers are defined by the Freelancer with the exact description of the Service, the price and the time expected to deliver the service.
  • Custom Offers are sent from the conversation page.
  • Services provided through Custom Offers may not violate Authorily’s Terms of Service.
  • Project Milestones:
    • Custom Offers above $100 may include up to three project milestones. Each milestone is paid and delivered separately in accordance with each Custom Offer’s description and timelines.
    • A milestone is marked as Complete after it is delivered by the Freelancer and then accepted by the Client. A milestone will be automatically marked as complete if no acceptance or request for modification were submitted within 8 days after marked as Delivered, however, in such case the order will be stopped and all further milestones will be cancelled.
    • Once a milestone is delivered, Clients may choose to either continue with the order and pay for the next milestone, or to stop the order. Please note that if you choose to stop the order, the current delivered milestone will not be cancelled.

Withdrawing Revenues

  • To withdraw your revenue, you must have an account with at least one of Authorily’s withdrawal methods.
  • Your Authorily profile can be associated with only one account from each Authorily withdrawal methods. A withdrawal provider account can be associated with only one Authorily profile.
  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top-Rated Freelancers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
  • To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process
  • Withdrawals can only be made in the amount available to you.
  • Withdrawal fees vary depending on the withdrawal method.
  • Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.



  • You may not offer direct payments to Freelancers using payment systems outside of the Authorily Order system.
  • Authorily retains the right to use all publicly published delivered works for Authorily marketing and promotional purposes.
  • Clients may request a specific service from the Post a Request feature found from the Shopping dashboard. Services requested on Authorily must be an allowed service on Authorily. The services offered must fit into the categories available on Authorily.


  • Clients pay Authorily to create an Order from a Freelancer’s Service page or Custom Offer, using the Order Now button.
  • In addition Clients can request a Custom Order which addresses specific Client requirements, and receive a Custom Offer from Freelancers through the site or through Authorily Anywhere.
  • Services may be purchased using one of the following payment methods: Credit Card, PayPal or Authorily Credit.
  • Service fees are added at the time of purchase where a Client can review and accept the total amount requested to pay. These fees cover administrative fees. As of May 2018, the current fees assessed to the total purchase amount are $2 on purchases up to $40 and 5% on purchases above $40. When purchasing from your shopping balance (resulting from any credits or refunds) you will not be charged a service fee. Funds returned to your balance from cancelled orders will not include service fees paid.
  • If you have funds in your account balance, either from your Shopping or available Revenue balance, it will be automatically applied to your next purchase.
  • In certain locations we may charge Clients in their local currency. Clients should note, however, that the Services’ local pricing is derived from converting their original US$ price and, therefore, local currency prices may change daily in accordance with exchange rates fluctuations.
  • You may not offer Freelancers to pay, or make payment using any method other than through the site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support here.
  • To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, we do not collect credit information; but allow our payment vendors to collect information for the purpose of collecting payments from Clients on the Site or transferring payments to Freelancers on the Site. We are not exposed to the payment information provided to our payment vendors, and this information is subject to the privacy policy applicable to the payment vendor. Please see our Privacy Policy for more information here.


  • Clients may be charged with indirect taxes (such as VAT or GST) depending on their residency, location and any applicable law, in addition to the Service price shown on the Service page.
  • Clients agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid to Authorily following any direct or indirect taxes, levy, withholding tax and/or deductions.



  • Once payment is confirmed, your order will be created and given a unique Authorily order number (#).
  • Freelancers must deliver completed files and/or proof of work using the Deliver Work button (located on the Order page) according to the service that was purchased and advertised on their Service.
  • Using the Deliver Work button may not be abused by Freelancers to circumvent Order guidelines described in this Terms of Service. Using the “Deliver Work” button when an order was not fulfilled may result in a cancellation of that order after review, affect the Freelancer’s rating and result in a warning to Freelancer.
  • An order is marked as complete after the order is marked as Delivered and then rated by a Client. An order will be automatically marked as complete if not rated and no request for modification was submitted within 4 days after marked as Delivered.
  • We encourage our Clients and Freelancers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Authorily’s Customer Support department for assistance here.

Handling Orders

  • When a Client orders a Service, the Freelancer is notified by email as well as notifications on the site while logged into the account.
  • Freelancers are required to meet the delivery time they specified when creating their Services. Failing to do so will allow the Client to cancel the order when an order is marked as late and may harm the Freelancer’s status.
  • Freelancers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the order as Delivered.
  • Users are responsible for scanning all transferred files for viruses and malware. Authorily will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
  • A Freelancer may cancel an order without the Client’s consent at any given moment (Force Cancellation). However, this will have a negative effect on the Freelancer’s status.
  • Clients may use the “Request Revisions” feature located on the Order page while an order is marked as Delivered if the delivered materials do not match the Freelancer’s description on their Service page or they do not match the requirements sent to the Freelancer at the beginning of the order process.



  • Feedback reviews provided by Clients while completing an order are an essential part of Authorily’s rating system. Reviews demonstrate the Client’s overall experience with the Freelancers and their service. Clients are encouraged to communicate to the Freelancer any concerns experienced during their active order in regards to the service provided by the Freelancer.
  • Leaving a Client’s feedback is a basic prerogative of a Client. Feedback reviews will not be removed unless there are clear violations to our Terms of Service.
  • To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the Authorily platform from users within our Community. Purchases arranged, determined to artificially enhance Freelancer ratings, or to abuse the Authorily platform with purchases from additional accounts, will result in a permanent suspension of all related accounts.
  • Feedback comments given by Clients are publicly displayed on a Freelancer’s Service page. Clients have the option not to include a comment, but still rate the service. Cancellation of an order does not remove feedback unless mutually agreed.
  • Work Samples are the delivered images and videos sent to a Client in a delivery message. Work Samples are added to a Freelancer’s Live Portfolio on their Service page if the Client chooses to publish the Work Sample while providing a public feedback review.
  • Withholding the delivery of services, files, or information required to complete the Service’s service with the intent to gain favorable reviews or additional services is prohibited.
  • Responding and posting a review: Once work is delivered, the Client has four days to respond and post a review (or 14 days for Services with shipping). If no response is provided within the response period, the order will be considered completed.
  • Users are allowed to leave reviews on orders up to 30 days after an order is marked as complete. No new reviews may be added to an order after 30 days.
  • Freelancers may not solicit the removal of feedback reviews from their Clients through mutual cancellations.


Disputes and Cancellations
We encourage our Clients and Freelancers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Authorily’s Customer Support department for assistance here.



  • Order cancellations can be performed on Authorily, when eligible, by Customer Support or through the Resolution Center per order.
  • Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation to these Terms of Service. Doing so may get your account temporarily disabled to investigate possible security violations. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
  • In the event that a Client or Freelancer encounters an issue related to the service provided in an order, you are encouraged to use the Site’s dispute resolution tools to attempt to resolve the matter.
  • Authorily reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
  • All transfer and assignment of intellectual property to the Client shall be subject to full payment for the Service and the delivery may not be used if payment is cancelled for any reason.
  • If an order is cancelled (for any reason), the funds paid will be refunded to the Client’s shopping balance.
  • Revisions to deliveries can be performed by Freelancers based on the Freelancer’s Service and customer care. Freelancers may determine the amount of revisions offered to Clients, including no revisions.
    Requests for revisions can be performed through the Order page while the order is marked as Delivered.
    Requesting to gain more services from Freelancers beyond the agreed requirements by using the Request Revisions button is not allowed.


Order Cancellations

  • Authorily encourages Clients and Freelancers to resolve service disputes mutually using the Resolution Center.
  • Eligibility for requests to Authorily to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the Authorily delivery system. See below for Order specific eligibility.
  • Completed orders (or, where applicable, completed milestones) may be cancelled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete.
  • Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Freelancer if the service was rendered as described in the Service page. Clients may rate their experience with the Freelancer on the order page, including the overall level of service quality received.
  • Clients must use Authorily Resolution Center to address their concerns and desired resolution related to the service provided by their Freelancer prior to contacting Customer Support. Customer Support will not take any action against Orders where the Clients failed to inform their Freelancer of issues related to the Freelancer’s service and will allow Freelancers to provide a resolution first. This does not include non-permitted usage of Authorily.
  • Any non-permitted usage of Authorily encountered during an Order, after being reviewed by our Customer Support team, may result in the order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to Authorily’s Terms of Service.
  • Authorily Customer Support will cancel orders based on, but not limited to, the following reasons:
  • Active Orders (after the Client submits their requirements and before the Freelancer delivers on Authorily)
  • The Freelancer is late and unresponsive for more than 24 hours while the order is marked as Late.
  • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
  • Users supplied or included copyright/trademark infringing materials as part of the Client requirements or the Freelancer’s delivery.
  • The user is no longer an active Authorily user due to Terms of Service violations or closure of their account.
    • Delivered Orders (after the Freelancer clicks Deliver Now and before the order is marked as complete)
      • The Freelancer uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service to Clients. Note: Multiple reported offenses will result in permanent suspension of your account.
      • The Freelancer delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
      • The Freelancer requests additional payments, on or off the Authorily platform, by withholding the final delivery of services directly related to the agreed requirements.
      • The Freelancer is withholding the final delivery of services for improved ratings.
      • Clients who abuse the Request Revisions button to gain more services from Freelancers beyond the agreed requirements.
      • Clients who threaten to leave a damaging review to gain more services from the Freelancer not related to the agreed requirements.
    • Completed Orders (after the order is marked as complete and before the 14 day limitation)
      • Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
      • Clients who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use is found on the Freelancer’s Service page and cannot be retroactively included once the order is completed for over 14 days.
      • Authorily Customer Support will review cases of Order delivery manipulation that prevents Clients and Freelancers from fully utilizing our Resolution Center that enabled the order to be marked as complete.


  • Authorily does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are refunded to the Client’s balance as credit and are available for future purchases on Authorily. Funds returned to your balance from cancelled orders will not include service fees paid.
  • Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any service fees were added at the time of purchase to create a new order, the service fees from that payment will not be refunded along with your deposit.


User Conduct And Protection

Authorily enables people around the world to create, share, sell and purchase nearly any service they need in the book publishing process at an unbeatable value. Services offered on Authorily reflect the diversity of an expanding Service economy. Members of the Authorily community communicate and engage through orders, social media, and on Authorily’s Community Forums.

Authorily maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Authorily. This section relates to the expected conduct users should adhere to while interacting with each other on Authorily.

To report a violation of our Terms of Service, User Misconduct, or inquiries regarding your account, please contact our Customer Support team here.


  • To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Authorily in order to circumvent or abuse the Authorily messaging system or Authorily platform is not permitted.
  • Any necessary exchange of personal information required to continue a service may be exchanged within the order page.
  • Authorily does not provide any guarantee of the level of service offered to Clients. You may use the dispute resolution tools provided to you in the order page.
    Authorily does not provide protection for users who interact outside of the Authorily platform.
  • All information and file exchanges must be performed exclusively on Authorily’s platform.
  • Rude, abusive, improper language, or violent messages sent to users will not be tolerated and may result in an account warning or the suspension/removal of your account.
  • The Authorily marketplace is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of your account.



  • Users with the intention to defame competing Freelancers by ordering from competing services will have their reviews removed or further account status related actions determined by review by our Trust & Safety team.
  • Users are to refrain from spamming or soliciting previous Clients or Freelancers to pursue removing/modifying reviews or cancelling orders that do not align on Order Cancellation or Feedback policies.
  • Authorily reviews cases of payment provider chargebacks and disputes on behalf of Freelancers. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the Freelancer’s favor. If the chargeback case allows, Authorily will return parts or full revenue back to Freelancers.


  • Users may report Services to Customer Support that may be in violation of Authorily’s Terms of Service based on the reported Service’s replicated similarity to pre-existing services (copycat Services).
  • Authorily will respond to clear and complete notices of alleged copyright or trademark infringement. Our Intellectual Property claims procedures can be reviewed here.

Reporting Violations

If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user’s email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing Freelancer statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage
Adult Services & Pornography – Authorily does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language – Communication on Authorily should be friendly, constructive, and professional. Authorily condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam – Authorily takes the matter its members’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them for commercial purposes without their consent.

Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Freelancers further confirm that whatever information they receive from the Client, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Client. Any users who engage and communicate off of Authorily will not be protected by our Terms of Service.

Intellectual Property Claims – Authorily will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.

Fraud / Unlawful Use – You may not use Authorily for any unlawful purposes or to conduct illegal activities.

Abuse and Spam
Multiple Accounts – To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Authorily community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations to Authorily’s Terms of Service is cause for permanent suspension of all accounts.

Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on Authorily. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts – You may not buy or sell Authorily accounts.

General Terms

  • Authorily reserves the right to put any account on hold or permanently disable accounts due to breach of these terms of service or due to any illegal or inappropriate use of the Site or services.
  • Violation of Authorily’s Terms of Service may get your account disabled permanently.
  • Users with disabled accounts will not be able to sell or buy on Authorily.
  • Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.
  • Users have the option to enable account Security features to protect their account from any unauthorized usage.
  • Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
  • Freelancers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to Authorily’s approval.
  • Disputes should be handled using Authorily’s dispute resolution tools (‘Resolution Center’ on the order page) or by contacting Authorily Customer Support.
  • Authorily may make changes to its Terms of Service from time to time. When these changes are made, Authorily will make a new copy of the terms of service available on this page.
  • You understand and agree that if you use Authorily after the date on which the Terms of Service have changed, Authorily will treat your use as acceptance of the updated Terms of Service.


User Generated Content
User Generated Content (“UGC”) refers to the content added by users as opposed to content created by the Site. All content uploaded to Authorily by our users (Clients and Freelancers) is User Generated Content. Authorily does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.

Furthermore, Authorily is not responsible for the content, quality or the level of service provided by the Freelancers. We provide no warranty with respect to the Services, their delivery, and any communications between Clients and Freelancers. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate Services® service offers.

By offering a service, the Freelancer undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service is offered on Authorily. Freelancers advertising their Service online must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the Service and may lead to the suspension of Freelancer’s account.

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement – please see our Intellectual Property Claims Policy which forms an integral part of these Terms of Service. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Ownership and limitations: Unless clearly stated otherwise on the Freelancer’s Service page/description, when the work is delivered, and subject to payment, the Client is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the Freelancer, and the Freelancer waives any and all moral rights therein. The delivered work shall be considered work-for-hire under the U.S. Copyright Act. In the event the delivered work does not meet the requirements of work-for-hire or when US Copyright Act does not apply, the Freelancer expressly agrees to assign to Client the copyright in the delivered work. All transfer and assignment of intellectual property to Client shall be subject to full payment for the Service and the delivery may not be used if payment is cancelled for any reason. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered work shall be the exclusive property of Client, and Freelancer assigns all rights, title and interest in the delivered work. Some Services (including for custom created work) charge additional payments (through Service Extras) for a Commercial Use License. This means that if you purchase the Service for personal use, you will own all rights you require for such use, and will not need the Commercial Use License. If you intend to use it for any charge or other consideration, or for any purpose that is directly or indirectly in connection with any business, or other undertaking intended for profit, you will need to buy the Commercial Use License through a Service Extra and will have broader rights that cover your business use.

Commercial Use License
By purchasing a “Commercial Use License” with your order, the Freelancer grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased delivery for Permitted Commercial Purposes. All intellectual property rights of the purchased delivery are hereby assigned to you. “Permitted Commercial Purposes” means any business related use, such as (by way of example) advertising, promotion, creating web pages, integration into product, software or other business related tools etc., and strictly excludes any illegal, immoral or defamatory purpose. This License is subject to Authorily’s Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Freelancer nor Authorily will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.

Disclaimer of Warranties